Privacy Policy

Privacy Notice

H-DO (THAILAND) Limited ("the Company") recognizes the importance of protecting your personal data and implements strict standards and procedures to prevent unauthorized access, use, modification, or disclosure.

This Privacy Policy applies solely to H-DO (THAILAND) Limited. Each franchise operator operating under the HOUSE DO brand in Thailand acts as an independent Data Controller and is solely responsible for personal data collected through its own website and services under its own privacy policy.

This Privacy Policy may be provided in multiple languages for reference purposes. In the event of any discrepancy between the Thai version and a translated version (Japanese or English), the Thai version shall prevail.

• 1. Purpose of This Notice

  This notice explains what personal data the Company collects, uses, and discloses, and informs you of your rights as a data subject under applicable law.

• 2. Types of Personal Data Collected

  General Personal Data: name, date of birth, address, email, phone number, property and inquiry details, online behavior data (Cookies, Website Browsing)

  Sensitive Personal Data: race, religion, criminal record, health information, Biometric data, etc. The Company collects sensitive data only with your explicit consent.

  In addition to data you provide directly, the Company may, to the extent necessary, obtain your personal data from government agencies, business partners, or other reliable sources.

• 3. Purposes of Collection, Use, and Disclosure

  The Company may process your personal data without your consent where permitted by law, including for compliance with legal obligations, performance of a contract with you, or the Company's legitimate interests. The specific purposes are as follows:

  • To execute transactions and fulfill your requests
  • To improve website performance, develop marketing plans, and analyze usage data
  • To communicate and provide information about products, services, and promotions
  • To fulfill contractual and legal obligations
  • To manage employment and fulfill employee-related legal obligations

  If you are a minor under 20 years of age, the consent of a parent or legal guardian is required when providing personal data, except where otherwise permitted by law.

• 4. Disclosure of Personal Data

  The Company will not share or disclose your personal data to third parties, except with your consent or as required by law. Recipients may include affiliated companies, external service providers, financial institutions, and government agencies.

  The Company may transfer your personal data to And Do Holdings Co., Ltd., located in Japan, to the extent necessary for business operations. Such transfers will be conducted under appropriate safeguards in accordance with applicable law. Please note that the personal data protection regime of the destination country may not be equivalent to that of the Kingdom of Thailand.

• 5. Your Rights as a Data Subject

  • Right to Withdraw Consent
  • Right to Access Information
  • Right to Rectification
  • Right to Data Portability
  • Right to Object
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Complain

  To exercise any of these rights, please contact us using the details in Article 11. In accordance with applicable law, the Company will generally respond within 30 days of receiving your request.

• 6. Obligation to Provide Personal Data

  To enable the Company to provide services under our agreement, you are required to provide accurate and up-to-date personal data.

• 7. Security Measures

  The Company implements both Organizational Measures and Technical Measures to prevent unauthorized access and personal data breaches.

• 8. Retention Period

  The Company may retain your personal data after termination of your relationship with us as required by law.

  In general, the Company retains personal data for no longer than 10 years from the date of termination of the relationship, unless a longer period is required by applicable law.

• 9. Personal Data Collected Before PDPA Enforcement

  The Company will continue to collect and use personal data gathered before PDPA enforcement for the original purposes. You have the right to withdraw consent at any time.

• 10. Use of Cookies and Consent

  Our website uses cookies for analytics and marketing purposes (Google Analytics, Facebook Pixel, TikTok Analytics, Microsoft Clarity).

  On your first visit, a consent banner will be displayed and your explicit consent will be obtained before any data collection begins. If you do not consent, analytics and marketing cookies will not be used. You may withdraw your consent at any time by clearing your browser's localStorage.

• 11. Contact Information

  H-DO (THAILAND) Limited

  88/8 Capital Link Building, 6th Floor,
  Sathon Nuea Road, Silom, Bangrak, Bangkok 10500

  Tel: 02-011-1535
  Email (Data Protection Officer / Privacy Inquiries): h-do@housedo.co.jp